Unit : Relating to the client

• Facilitate diversity of lifestyle, culture and religion of clients
• Respect and understand confidentiality and its limitations in relation to client information
• Effects of dependence on clients and carers
• Client autonomy, involvement, choice
• Awareness of individuality of client
• Protect privacy and dignity of client
• Understanding the care needs of client
• Caring for client’s property

Unit 2: Reflection and development

• Need for personal planning and growth
• Identify personal strengths and areas of development as a care worker
• Accept guidance and direction from others where appropriate
• How personal beliefs and attitudes may influence care work
• Personal experience in care work
• Improving personal effectiveness

Unit 3: Working with others

• Respect diversity of lifestyle, religion and culture in working with others
• Adapt to different working environments
• Work effectively as part of a team
• Interpersonal skills in care work
• Interactions with client’s family
• Communication skills
• Responsibilities of members of the health care team

Unit 4: Working in care

• The structure and function of the health care service in Ireland
• Members of primary, secondary and tertiary health care teams
• Promote current health care information in the care setting
• The importance of reporting appropriate client information
• Job description for Health Care Assistant